Privacy Policy for Proposition: You®

We value the data you’re sharing with us

At Proposition: You®, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, store, and protect your personal data when you engage with us, whether through our website, services, or communication.

1. Who We Are

 Proposition: You® is dedicated to providing programs that empower individuals with ADHD to recognize and utilize their unique strengths. We aim to create a supportive environment where participants can regain confidence and advocate for themselves. Additionally, we provide IT services such as software tailoring and website hosting for clients who are neurodivergent solo entrepreneurs or companies hiring neurodivergent staff.

2. Data We Collect

We collect the following types of personal information from our participants, website users, and clients:

• Personal Identification Data: Name, date of birth, email address, phone number, and mailing address.
• Health and Diagnostic Information: Information related to ADHD diagnosis or assessments, to better tailor our programs.
• Interaction Data: Records of communication (e.g., emails, messages) and engagement with our programs.
• Payment Information: Billing details when you purchase any of our paid services.
• Technical Information: Data such as IP addresses, browser types, and interaction with our website, gathered through cookies and other tracking technologies.
• Learning Data: Information related to your usage of our Learning Management System (LMS), including progress, assessments, and feedback.
• Marketing Preferences: Preferences regarding receiving newsletters and promotional communications.
• IT Services Data: Technical data, client configurations, and website content in cases where we provide software tailoring or hosting services.

3. How We Use Your Data

We may use your personal data for the following purposes:

• To provide and improve our services, including tailoring programs to your specific needs.
• To manage your access and use of our Learning Management System (LMS).
• To maintain and improve customer relationships through our Customer Relationship Management (CRM) system.
• To process payments and manage financial records through our accounting software.
• To communicate with you about your participation in our programs, upcoming events, and other relevant news.
• To send you newsletters or promotional emails, in line with your marketing preferences.
• For internal analytics and research to improve our offerings, using website analytics and usage data.
• To comply with legal obligations, where necessary.
• To provide tailored software or website hosting services as part of our IT offerings to neurodivergent entrepreneurs or companies.

4. Data Sharing and Disclosure

 We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties in the following cases:

• Service Providers: With third-party providers who assist us in delivering our services (e.g., Learning Management System (LMS) providers, Customer Relationship Management (CRM) systems, accounting software, payment processors, and email service providers for newsletters).
• Analytics Providers: With analytics tools (e.g., Google Analytics) that help us understand user behavior on our website to improve the user experience.
• Legal Compliance: When required by law, such as in response to a legal request or investigation.
• Marketing Partners: With your explicit consent, we may share your information with marketing service providers to deliver promotional communications.
• IT Services Providers: In cases where we provide software or website hosting services, data may be shared with hosting platforms or software partners required for technical management.

All third parties with whom we share personal data are required to comply with privacy and data protection laws and are only permitted to use the data for the purposes outlined in this policy.

5. Data Security

 We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

 Under applicable data protection laws, you may have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request corrections to your personal information if it is inaccurate.
• Right to Erasure: You can request that we delete your personal data, subject to certain legal restrictions.
• Right to Restrict Processing: You can ask us to restrict the processing of your personal data in certain situations.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format.
• Right to Object: You can object to the processing of your data for direct marketing or other purposes.

To exercise these rights, please contact us using the information provided in the Contact Us section below.

7. Data Retention

 We will retain your personal data only for as long as is necessary to fulfill the purposes outlined in this policy. When your data is no longer needed, we will securely delete or anonymize it.

8. Use of Cookies and Analytics

Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and understand user behavior. We use third-party analytics tools such as Google Analytics to collect information about how visitors interact with our site.

You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

9. Email Newsletters and Marketing

 If you have opted in to receive newsletters or promotional communications, we will use your email address to send you relevant content. You can unsubscribe at any time by following the unsubscribe link in our emails or by contacting us directly.

10. Use of Learning Management System (LMS)

 As part of our services, we may collect and store data related to your usage of our Learning Management System (LMS), including course progress, assessment results, and interaction history. This data is used to personalize your learning experience and to provide feedback on your development.

11. Customer Relationship Management (CRM)

 We use a CRM system to manage our communication with you. This allows us to track your interactions with our programs and ensure we deliver a high level of service. The data stored in our CRM system is used for customer support, relationship management, and marketing purposes, in line with this policy.

12. Financial and Payment Information

We use third-party providers to process payments and manage financial records. These providers are compliant with relevant data protection and security standards, and we do not store payment information on our servers beyond what is necessary for billing purposes.

13. Children’s Privacy

 Proposition: You® does not knowingly collect or solicit personal information from children under the age of 16. If we discover that we have inadvertently collected personal data from a child, we will take immediate steps to delete that information.

14. Changes to This Policy

 We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any updates will be posted on this page, and we encourage you to review it periodically.

15. IT Services (Software Tailoring and Website Hosting for Neurodivergent Clients)

In addition to our core programs, Proposition: You® offers IT services exclusively to neurodivergent solo entrepreneurs or companies that hire neurodivergent staff. Our IT services are designed with the goal of creating systems that support and empower neurodivergent individuals.

• Technical Data: Information about the systems, software specifications, or websites we are customizing or hosting, including server logs, system performance data, and user interaction metrics.
• Client Data: Information shared with us by clients for the purpose of tailoring software or hosting services, including client-specific configurations, databases, and user profiles.
• Website Content: For hosted websites, any content, including text, images, and databases provided by the client, may be processed and stored on our servers.

15.1. Data Security for IT Services

For IT services, we take additional measures to ensure the security of the systems and websites we manage. These include:

• Secure server configurations and regular security updates.
• Data encryption for sensitive information.
• Strict access controls to ensure only authorized personnel can access or modify the system.
• Regular security audits and backups to safeguard data against accidental loss or malicious activity.

15.2. Client Responsibilities for IT Services

Clients engaging our IT services are responsible for ensuring that any personal data they provide to us complies with relevant data protection laws. Clients must also ensure that their use of our hosting or tailored software services aligns with the goal of supporting neurodivergent individuals and does not infringe on the privacy rights of their users.

16. Contact Us

If you have any questions or concerns about this privacy policy or the handling of your personal data, please contact us at:

Telefoon: +31 (0)70 204 2470

KvK-nr: 83154167 te Rotterdam

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